Attended a great conference in Alexandroupolis, Greece, om health professionals' well-being and burnout, patient safety and organizational culture. First keynote was by Christina Maslach, my main reference when I wrote my thesis/dissertation on organizational culture and burnout already back in the late 80's. Main take-home message: Organizational culture - especially communication culture and teamwork - affects well-being and burnout among doctors and nurses, as well as patient safety. This is well documented, but unfortunately there is little research on interventions. Being a practioner, this is what interests me most, what do we DO about it? There were some examples, however: CREW - Civility, Respect and Engagement in the Workplace. Interestingly, the core of this cultural change program for hospitals is work on group norms, which is also at the center of much of my work. | Keynote speakers.
|
Nyheter >